FAQ

Everything you want to know.

Can’t find your answer? Message us on WhatsApp and we’ll reply as soon as we can during opening hours.

Getting started

I’ve never exercised. Can I still start?

Absolutely. Most of our members started from zero. Every movement has a version that suits you, and our coaches work with each person individually in every class. Nobody expects perfection; everyone here started somewhere.

How does the free trial work?

Fill in the form, message us on WhatsApp or call. We’ll pick a day and time that suits you. When you arrive we’ll welcome you, show you around and get you into a group class or intro session. No payment, no commitment.

What should I bring to my trial?

Comfortable sportswear, clean trainers, a towel and a water bottle. We have changing rooms and showers.

Is there an age limit?

Age and level don’t matter at Phoenix. We adapt training to every age. For members under 18, please get in touch.

CrossFit & HYROX

Aren’t CrossFit and HYROX really hard?

They can look tough on video, but in reality every movement is scaled. Load, reps and difficulty are adjusted to your level. Two people doing the same workout side by side might be a pro athlete and someone in their first week. Training together turns the challenge into fun.

Do I have to compete?

No! This is about much more than competition. Most of our members come to be healthy, strong and fit. We prepare those who want to race for HYROX and CrossFit events, but it’s entirely your choice.

Is Phoenix an official HYROX Training Club?

Yes. We’ve been an official HYROX Training Club since 2024, with HYROX classes 4 days a week and a 450-metre running route.

Is there a risk of injury?

Poor technique is risky in any sport. That’s why we teach movements first and add load later. With a coach and correct form, functional training is safe.

Membership & payment

What are your prices?

We don’t publish prices online because we recommend a plan that fits your goals and schedule. Message us on WhatsApp or call and we’ll share membership options, what’s included and current prices.

Which payment methods do you accept?

Credit card, bank transfer and cash. Payments are taken at the club; we don’t take payments online.

Do you accept MultiSport or Meditopia?

Yes, but MultiSport and Meditopia are valid for group classes only.

Club & location

Where is the club and how do I get there?

We’re in Madenler, Ümraniye, at İdealistpark Mall (İdealist Kent Cd. No:5/11), just 250 metres from Necip Fazıl metro station.

How big is the club?

We’re one of the biggest and most spacious clubs on Istanbul’s Asian side. Thanks to very high ceilings and a huge training floor, it never feels crowded. There’s a municipal park in front and behind us, where we run and train outdoors.

Are you a new gym?

Not at all, we’ve been here for years! We’ve trained hundreds of members and hosted competitions and events. We just keep things fresh with a new workout every day.

Are there showers and changing rooms?

Yes, we have separate changing rooms and showers for women and men.

Your first session is on us.

Come see the club, meet our coaches and join a class.

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